JOB VACANCY I.T. Officers - x (4 posts)

• Job Vacancy > I.T. Officers - x (4 posts)
  Location > Dar Es Salaam
  Position Type > Full Time
  Organization Type > Company
• 
  

  Accel Frontline

Application Deadline: 30 May 2016

I.T. Officers - x (4 posts) POSITION DESCRIPTION:

Duties

installing and configuring computer hardware operating systems and applications;
monitoring and maintaining computer systems and networks;
talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;
troubleshooting system and network problems and diagnosing and solving hardware or software faults;
replacing parts as required;
providing support, including procedural documentation and relevant reports;
following diagrams and written instructions to repair a fault or set up a system;
supporting the roll-out of new applications;
setting up new users' accounts and profiles and dealing with password issues;
responding within agreed time limits to call-outs;
working continuously on a task until completion (or referral to third parties, if appropriate);
prioritising and managing many open cases at one time;
rapidly establishing a good working relationship with customers and other professionals, such as software developers;
testing and evaluating new technology;
conducting electrical safety checks on computer equipment.

APPLICATION INSTRUCTIONS:

All applying candidates must have at least a diploma in information technology