10 Jobs at Tanzania Postal Bank (TPB)

CREDIT OFFICERS (2 POSITIONS)
Tanzania Postal Bank (TPB) seeks to appoint dedicated, self motivated and highly organized Credit
Officer (2 positions) to join the Retail Business Banking team. The work stations are Kahama and
Tunduma

Reporting Line: Branch Manager (BM) or Assistant Branch Manager (ABM)
Locations: Kahama (1) Tunduma (1)

Work Schedule: As per TPB Staff regulations
Division: Micro Loans
Salary: Commensurate to the Job Advertised

Position Objective
1. This position is to engage, manage and work directly to improve the activities of the branch
credit operations.
2. To evaluate, provide analysis, conclusion and recommendations to determine credit lines and
communicate this information to customers and other team members of the branch.
3. Engaged in conducting credit investigations/visitations and collecting delinquent accounts
and answerable all branch credit related issues to the branch manager and senior
management.

KEY RESPONSIBILITIES

• Assist branch manager in creation of credit risk management environment of an acceptable quality, in terms of established credit guidelines.
•  Administer branch credit application and ensure that direct reports are producing high quality of credit application files
• Maintain branch low portfolio Non-performance rates ensuring post disbursement follow up is being done and customer actively operate their accounts accordingly.
• Assist Branch manager in cite visitations and Branch Credit Meetings and make sure that respective reports are produced timely for decision making.
• Customer acquisition by actively soliciting potential clients
• Managing the branch loan portfolio by ensuring close follow ups of their respective customers.

Tanzania Postal Bank is an established Bank by the Act No. 11 of 1991 as
amended by Act No. 11 of 1992. TPB is a Bank that provides competitive financial
services to our customers and creates value for our stakeholders through
innovative products.

TPB is a Bank, whose vision is “to be the leading bank in Tanzania in the provision
of affordable, accessible and convenient financial services”. As part of effective
organizational development and management of its human capital in an effective
way, TPB commits itself towards attaining, retaining and developing the highly
capable and qualified workforce for TPB betterment and the Nation at large.

•  Directly work with customers to deepen existing relationships through the analyses of needs ad provision of products and services.
•  Analyses and reviews quality of potential and existing business to ensure maximum pofitability.
•  Maintain accurate and up-to-date records of all actual and attempted customer interactions.
• Conduct customer meetings that have defined call objectives, desired outcomes and a well-constructed plan.
• After consideration of individual case merits, recommend credits applications for approval to the branch manager and other relevant authorities.
• Manages credit quality standards through effective management of risk according to them Credit manuals and policy.
• Scrutinize loan applications, to review feasibility reports and prepare appraisal reports and accompanying memorandum for action of by relevant loan sanctioning authority.
• Verify loan application forms, crosschecking the requirements and advise customers accordingly.
• Maintain borrower’s files and ensure that all pre-disbursement conditions are fulfilled.
• Ensure that loan installments from customers are posted into relevant accounts.
• Follow-ups on non-performing loans/customers that are not paying their loan as per the agreement.
• Ensure that weekly, monthly, quarterly, annual and any other reports on loan portfolio are accurate, complete, and prepared on schedule.
• Prepare all branch returns and ensure they are in accordance with the credit policy and lending manual.
• Verify postings of loan administration fees for customers whose loans have been disbursed.
• Ensure proper filling of customer credit documents and correspondents.
• Improving the quality of customer’s data by ensuring all customers data is captured as per

KYC set rules and regulations.

• Analyse delinquent accounts and prepare report on highest risk accounts including recommendations for resolution.
• Monitor violations of credit policies, provide analysis, conclusion and recommendations, present findings to the Branch Manager and suggest actions/penalties to be taken when appropriate
• Develop processes and procedures for evaluating customer financials and setting and changing credit lines/limits, as well as credit holds; implement liens as necessary to major delinquent account as approved
• Attend to the generated legal documents used in the credit function for onwards preparation of disbursements
• Perform any other duties as may be assigned by Branch manager from time to time

EXPERIENCE AND KNOWLEDGE REQUIRED
Education and experience:

Bachelor degree in Banking, Accounting, Finance, Economics, Marketing, Business
Administration, or related field and plus 1 year related experience in the related field.
The position will attract a competitive salary package, which include benefits. Applicants are invited to submit their resume (indicating the position title in the subject heading) via e-mail to:
recruitment@postalbank.co.tz. Applications via other methods will not be considered.
Applicants need to submit only the Curriculum Vitae (CV) and the letter of applications
starting the job advertised and the location. Other credentials will have to be submitted
during the interview for authentic check and other administrative measures and should not in
any way be attached during application.

Avoid scams : NEVER pay to have your CV / Application pushed forward.
Any job vacancy requesting payment for any reason is a SCAM. If you are requested to make a
payment for any reason, please call +255 22 2110621-2 to report the scam. You also don’t need to
know one in TPB to be employed. TPB is merit based institution and to achieve this vision, it always
go for the best.

Tanzania Postal Bank is an Equal Opportunity Employer and is very committed to environmental,
health and safety Management.
Tanzania Postal Bank has a strong commitment to environmental, health and safety management.
Late applications will not be considered. Short listed candidates may be subjected to any of the
following: a security clearance; a competency assessment; physical capability assessment and
reference checking.

Please forward your applications before 12th May, 2016

============

TEMPORARY BANK CLERKS (3 POSITIONS)
Tanzania Postal Bank (TPB) seeks to appoint dedicated, self motivated and highly organized
temporary Bank Clerks (3 positions) to join the Technology and Operations Directorate for three
months. The work stations are Dodoma and Peramiho

Reporting Line: Branch Manager(BM)/Branch Operations Manager (BOM)
Locations: Dodoma (2) Peramiho (1)

Work Schedule: As per TPB Staff regulations
Division: Branches

Salary: Commensurate to the Job Advertised
Essential Duties and Responsibilities:-
 Attend customers at the Counters.
 Guide prospective customers who come over the counter for enquiries.
 Receive Cash and Cheque deposits
 Posting Transactions
 Handle Foreign Exchange Transactions
 Cross sell Banks Products to Customers
 Affixing photographs in new/continuation customer pass books
 Correspond with Cards custodians on issues relating to ATM cards, check reports in order to
solve customer complaints.
 Any other duties as may be assigned by Supervisor/BFO from time to time.
 Comply with the Policies and standards, Local laws and Regulations, Controls and Procedures of
the Bank.
 Report Suspicious Transactions
 Ensure you comply with Money Laundering Prevention as per Bank Policy, Know your
Customer(KYC)/Customer Due Diligence (CDD)
 Issue new passbooks and ID cards to new customers.
 Scrutinizing and short casting customers passbooks before making payment on customer’s
accounts
 Computing and charging commissions, interest and all other bank charges on customers.
 Fill delivery notes/registers for items moved from one office to another by post of dispatch.
Tanzania Postal Bank is an established Bank by the Act No. 11 of 1991 as
amended by Act No. 11 of 1992. TPB is a Bank that provides competitive
financial services to our customers and creates value for our stakeholders
through innovative products.
TPB is a Bank, whose vision is “to be the leading bank in Tanzania in the
provision of affordable, accessible and convenient financial services”. As part
of effective organizational development and management of its human capital
in an effective way, TPB commits itself towards attaining, retaining and
developing the highly capable and qualified workforce for TPB betterment and
the Nation at large.
 Balancing teller’s cash at the closure of business daily.
 Prepare Bank reconciliation statement and Running cash position
 Filing/bundling records for safe keeping in the record rooms.
Key Responsibilities
 Provide customer service at inquiry desk and othee duties as assigned by Branch
Manager/Operations Manager.
Education:
Holders of Bachelor Degree/Advanced Diploma in Banking/Economics/Commerce/Finance/
Business administration or Business related or any other equivalent qualifications issued by a
recognised institution
The position will attract a competitive salary package, which include benefits. Applicants are invited to
submit their resume (indicating the position title in the subject heading) via e-mail to:
recruitment@postalbank.co.tz. Applications via other methods will not be considered.
Applicants need to submit only the Curriculum Vitae (CV) and the letter of applications
starting the job advertised and the location. Other credentials will have to be submitted
during the interview for authentic check and other administrative measures and should not in
any way be attached during application.
Tanzania Postal Bank is an Equal Opportunity Employer and is very committed to environmental,
health and safety Management.
Tanzania Postal Bank has a strong commitment to environmental, health and safety management.
Late applications will not be considered. Short listed candidates may be subjected to any of the
following: a security clearance; a competency assessment; physical capability assessment and
reference checking.
Please forward your applications before 12th May 2016.
============

BANKING OPERATIONS OFFICER - RECONCILIATION (1 POSITION)
Tanzania Postal Bank (TPB) seeks to appoint dedicated, self motivated and highly organized
Banking Operations Officer Reconciliation ( 1 position) to join the Technology and Operations team
The work station is Head Office.
Reporting Line: Chief Manager Reconciliation
Locations: Head Office
Work Schedule: As per TPB Staff regulations
Division: Branches
Salary: Commensurate to the Job Advertised
Essential Duties and Responsibilities:-
 Carry out reconciliation of all Sundry , suspense and other accounts under Technology
and Operations.
 Follow up of mis postings, long outstanding items in suspense accounts.
 Raising entries where necessary to reverse wrong entries posted to suspense accounts.
 Follow up all long outstanding items including items reported in Nostro accounts
 Ensure compliance with and implementation of TPB Policies,standards and procedures
and Local Local and regulation in relation to Money Laundering Prevention.
 Ensure on daily basis that complaints, queries or difficult reconciliation issues are
satisfactorily handled to closure.
 Ensure customer satisfaction at all times by reducing reconciliation errors to a minimal low.
 Ensure that any long outstanding items or issues where assistance is required are
escalated in time.
 Ensure that all identified exceptions are immediately populated and resolved within the
target date and if not possible an appropriate update provided.
 Ensure satisfactory compliance and audit reviews within the year.
 Ensure production of all weekly/monthly reports as per established timeframes.
 Ensure that Daily, weekly,half monthly and monthly reconcilable accounts are reconciled,
are accurate and reliable.
Tanzania Postal Bank is an established Bank by the Act No. 11 of 1991 as
amended by Act No. 11 of 1992. TPB is a Bank that provides competitive
financial services to our customers and creates value for our stakeholders
through innovative products.
TPB is a Bank, whose vision is “to be the leading bank in Tanzania in the
provision of affordable, accessible and convenient financial services”. As part
of effective organizational development and management of its human capital
in an effective way, TPB commits itself towards attaining, retaining and
developing the highly capable and qualified workforce for TPB betterment and
the Nation at large.
 Ensure that all errors,misposting identified in the reconciliation process are escalated.
 Ensure that all complaints received have been investigated and resolved promptly.
 Every day ensure that outstanding items have been forwarded to the branches for action.
 .Ensure timely submission of all required reports/returns to respective Head Office
Directorates,
 Ensure that bank reconciliation statements are submitted timely by Branch Managers to
the relevant Head Office directorate.
 Ensure that management audit across Branch networks is done at least quarterly.
 Ensure that all revenue due to the bank from operations is timely collected without fail.
 To carry out any other duties and responsibilities as may be assigned by CMR or higher
authorities.
CONTRIBUTES TO:
 Better control environment
 Quality Service delivery
 Risk Identification and resolution
KEY PERFORMANCE INDICATORS
 Number of long outstanding items in suspense accounts
 Accurate and timely reconciliation reports
 No level 3 escalation on reconciliation
EXPERIENCE AND KNOWLEDGE REQUIRED:
Education:
Bachelor’s degree/Advanced Diploma in Banking, Economics, Commerce, Business
Administration, Finance, Accounting from any recognized University or equivalent qualification.
Experience:
- At least 1 - 3 years of relevant Banking Experience
- Working knowledge of Equinox Functionality
- Computer literate is desirable.
Skills / Attributes: Decisiveness
Resilience and resourcefulness
Strong influencing skills
Performance orientation
Team building
Problem solving
Risk Management
Hold employees accountable
High level of interpersonal skills
Strong commercial acumen
Ability to work under pressure
The position will attract a competitive salary package, which include benefits. Applicants are
invited to submit their resume (indicating the position title in the subject heading) via e-mail to:
recruitment@postalbank.co.tz. Applications via other methods will not be considered.
Applicants need to submit only the Curriculum Vitae (CV) and the letter of applications
starting the job advertised and the location. Other credentials will have to be submitted
during the interview for authentic check and other administrative measures and should not
in any way be attached during application.
Tanzania Postal Bank is an Equal Opportunity Employer and is very committed to
environmental, health and safety Management.
Tanzania Postal Bank has a strong commitment to environmental, health and safety management.
Late applications will not be considered. Short listed candidates may be subjected to any of the
following: a security clearance; a competency assessment; physical capability assessment and
reference checking.
AVOID SCAMS: NEVER pay to have your CV / Application pushed forward.
Any job vacancy requesting payment for any reason is a SCAM. If you are requested to make a
payment for any reason, please use the Report Abuse, or call +255 22 2110621-2 to report the
scam. You also don’t need to know one in TPB to be employed. TPB is merit based institution
and to achieve this vision, it always go for the best
Please forward your applications before 12th May 2016.
==============

BANKING OPERATIONS OFFICER (4 POSITIONS)

Tanzania Postal Bank (TPB) seeks to appoint dedicated, self motivated and highly organized
Banking Operations Officer ( 4 positions) to join the Technology and Operations team The work
stations are Kahama and Tunduma Mini branches.
Reporting Line: Branch Manager (BM) or Branch Operations Manager (BOM)
Locations: Kahama (3), Tunduma (1)
Work Schedule: As per TPB Staff regulations
Division: Branches
Salary: Commensurate to the Job Advertised
Essential Duties and Responsibilities:-
 Guide prospective customers who come over the counter for enquiries.
 Coordinate all counter activities while ensuring that quality service is provided to customers.
 Receive Cash and Cheque deposits
 Posting Transactions
 Verify teller proof of cash and teller proof of cheques against actual documents by ticking and
signing the printouts.
 Scrutinize internal vouchers to ensure that they are properly drawn and authorized in line with
the approval limits.
 Handle Foreign Exchange Transactions
 Cross sell Banks Products to Customers
 Affixing photographs in new/continuation customer pass books
 Correspond with Cards custodians on issues relating to ATM cards, check reports in order to
solve customer complaints.
 Any other duties as may be assigned by Supervisor/BFO from time to time.
 Comply with the Policies and standards, Local laws and Regulations, Controls and
Procedures of the Bank.
 Report Suspicious Transactions
Tanzania Postal Bank is an established Bank by the Act No. 11 of 1991 as
amended by Act No. 11 of 1992. TPB is a Bank that provides competitive
financial services to our customers and creates value for our stakeholders
through innovative products.
TPB is a Bank, whose vision is “to be the leading bank in Tanzania in the
provision of affordable, accessible and convenient financial services”. As part
of effective organizational development and management of its human capital
in an effective way, TPB commits itself towards attaining, retaining and
developing the highly capable and qualified workforce for TPB betterment and
the Nation at large.
 Ensure you comply with Money Laundering Prevention as per Bank Policy, Know your
Customer(KYC)/Customer Due Diligence (CDD)
 Issue new passbooks and ID cards to new customers.
 Scrutinizing and short casting customers passbooks before making payment on customer’s
accounts
 Computing and charging commissions, interest and all other bank charges on customers.
 Fill delivery notes/registers for items moved from one office to another by post of dispatch.
 Balancing teller’s cash at the closure of business daily.
 Check and sign back-office entries raised by the respective clerks/tellers.
 Prepare Bank reconciliation statement timely and accurately.
 Reconcile and clear all suspended transactions
 Filing/bundling records for safe keeping in the record rooms.
KEY DUTIES:
 To serve customer effectively
 Posting transactions
 Coordinate all counter activities while ensuring that quality service is provided to customers
CONTRIBUTES TO
 Customer – Service Delivery/Enquiries
 Efficient and Quality Service to Customers
KEY PERFORMANCE INDICATORS
 Customer Satisfaction
 Individual Productivity and Turnaround time
 Minimum Cash Differences
 Accuracy of Transactions Postings
EXPERIENCE AND KNOWLEDGE REQUIRED:
Education:
Bachelor’s degree/Advanced Diploma in Banking, Economics, Commerce, Business
Administration, Finance, Accounting from any recognized University or equivalent
qualification.
Experience:
- At least 1 - 3 years of relevant Banking Experience
- Working knowledge of Equinox Functionality
- Computer literate is desirable.
Performance Measures
(i) Ensure quality services to customers
(ii) Collection of all commissions, fees and charges at 100%
(iii) Increase of transactions and Deposit values as per strategic plan
(iv) Daily Days work balanced, verified and signed
(v) Ensure adherence to TPB core values
(vi) Reconcile all accounts and prepare required reports
(vii) Compliance with service delivery standards
The position will attract a competitive salary package, which include benefits. Applicants are
invited to submit their resume (indicating the position title in the subject heading) via e-mail to:
recruitment@postalbank.co.tz. Applications via other methods will not be considered.
Applicants need to submit only the Curriculum Vitae (CV) and the letter of applications
starting the job advertised and the location. Other credentials will have to be submitted
during the interview for authentic check and other administrative measures and should not
in any way be attached during application.
Tanzania Postal Bank is an Equal Opportunity Employer and is very committed to
environmental, health and safety Management.
Tanzania Postal Bank has a strong commitment to environmental, health and safety management.
Late applications will not be considered. Short listed candidates may be subjected to any of the
following: a security clearance; a competency assessment; physical capability assessment and
reference checking.
AVOID SCAMS: NEVER pay to have your CV / Application pushed forward.
Any job vacancy requesting payment for any reason is a SCAM. If you are requested to make a
payment for any reason, please use the Report Abuse, or call +255 22 2110621-2 to report the
scam. You also don’t need to know one in TPB to be employed. TPB is merit based institution
and to achieve this vision, it always go for the best
Please forward your applications before 12th May 2016